Terms and conditions of use

Ordering
Ordering is done by filling in the order form with all relevant informations, including address and phone number.

Payment:
a) by Visakort, MasterCard eller Maestro Debetkort when ordering.

b) in advance by bank transfer to Danish Bank reg. no. 3409, account 11483097 (only for customers with a Danish account).

Prices
Prices are in Danish kroner (DKK). Prices are subject to: price increases, tax changes, sold out products and typographical errors.
We don't charge a handling fee.

Shipping
Shipping fee is calculated by the weight - calculated in the web shop. Items are shipped free of charge in Denmark on orders over DKK 600,00 and in Europe over DKK 800,00.
Products are sent by Post Denmark or GLS, and goods are aimed shipped the same day, the payment is registered in the bank. During school holidays a longer delivery time must be expected: up to one week.
We ship mainly in recycled packaging - to protect the environment!

Returns
If there are errors on an item, please contact Pierrot Magic per. phone or mail to arrange the return of the items to Pierrot Magic. The product will be repaired, exchanged or refunded within approximately 1 week, unless special circumstances occur.

Should you cancel your purchase within 14 days, we will refund the price if the product is returned in the original packaging intact. Returns can also be made by delivery of the goods at our address in Hvidovre.
Goods returned UFRANCO or after claims are not accepted.

Guarantee
All products supplied are with 2 year's warranty unless the manufacturer itself provides additional warranty.

Privacy Policy
Pierrot Magic respect the importance of privacy on the Internet. We will not disclose informations about customers / users to third parties, unless it is necessary to implement a transaction. Pierrot Magic will not sell the customer's name, address, email address, credit card information or personal data to any third party without the customer's prior consent.